About us

Vision

Employing the best people, innovative technology and newest facilities, building on our excellent scientific and clinical base to become a leader within the pathology community with patients and consumers at the forefront of the decision making process.

Service

Exeter Clinical Laboratory offers a first class service to more than 300 GP practices, Independent healthcare providers and community hospitals.

We provide tertiary referral services to Trusts and healthcare providers in the UK and Worldwide across the pathology disciplines, daily generating >50,000 results.

Our website contains a wealth of useful information about the laboratories and the tests provided.

Confidentiality

All pathology staff working in the Exeter Laboratory at the Royal Devon & Exeter Hospital NHS Trust are bound by a legal duty of confidence to protect personal information they may come into contact with during the course of their work. The staff adhere to their responsibilities for safeguarding confidentiality and preserving information security.

The pathology department complies with the NHS England Confidentiality Policy June 2014 www.england.nhs.uk/wp-content/uploads/2016/12/confidentiality-policy-v3-1.pdf, and the Data Protection Act 1998 and the NHS Care Record Guarantee.

Complaints

In the unlikely event that you are dissatisfied with the Exeter Laboratories service and wish to make a complaint, please contact the Patient Engagement and Experience Department (PEED) at the Royal Devon & Exeter Hospital NHS Trust www.rdehospital.nhs.uk/patients/help/feedback.html.