CELLULAR PATHOLOGY USER SURVEY FEEDBACK 2018

Many thanks to those of you who took the time to complete the Cellular Pathology user survey in 2018

You said
• More pathologists so more prompt results

• They appear to be under the greatest pressure in terms of staffing

• Consider using non paper forms to help reduce errors

• I would like to be able to access results via SystmOne for the RD&E

• Takes up to 3 weeks to give us a prostate biopsy result. This creates huge problems with our cancer pathway

• The number of patients for MDT discussion are capped. 30 patients only. This causes a delay in patient pathway.

We said
• We are in the process of implementing a new IT system which will improve the reporting process and build efficiencies into our laboratory systems. Results will be produced electronically. We are also installing a ordering communication system for GPs so that tests can be requested and reports received electronically.

• We are working on expanding our team in order to continue to meet the requirements of our service users.

You said
• Already very good (response to how might services be improved)

• Excellent service, but under-resourced, hence a long turnaround time for biopsies, which impacts on patient care

• Histopathology are working extremely effectively for the lung MDT a really outstanding service. Not only speed but excellent considered opinions.

• Speedy turnaround time. An excellent service

• The RDE Labs provide an excellent service on the whole & are always very polite & helpful when Clinicians ring for advice or email

We said
• We are delighted that our users are positive about our service. We will continue to act on your feedback to ensure our service is continuously improved.

Posted 3 months ago on