You said
• If a colposcopy clinic referral is indicated from result it would be better if there is a choice for the woman – our surgery comes under the NDDH ‘umbrella’ but for a lot of our patients Exeter is far more convenient and given a choice that would be their preference.
We said
• Women are referred to a colposcopy unit according to their GP surgery location. However the GP surgery can change their preferred referral pathway to any colposcopy unit they wish. Women also have an independent choice and can choose where they attend. Please contact the laboratory for further information.
You said
• Teach smear takers to take smears in left lateral position – so much more comfortable for the patient and easier to get good visualisation of cervix. Many of my patients have asked me to put this idea forward so that it is offered in other practices.
We said
• This idea has been forwarded to Mary White for discussion at the Sample Taker Training Updates. We are sorry but the laboratory cannot deal with this directly.
You said
• Open Exeter could be easier to use and e-mails more helpful when queries are sent in.
• The Open Exeter website is clunky and difficult to use and required very frequent changes of password, as an occasional (GP) user this is frustrating. I would prefer a link to the clinical system which can then print the form.
We said
• Unfortunately the laboratory is not in control of the Open Exeter IT system. Please can you send your feedback regarding the Open Exeter System to:
NHS Digital
Helpdesk: 0300 303 4034
Email: exeter.helpdesk@nhs.net
Website: http://digital.nhs.uk/
