Contact us

• Blood Sciences
• Phlebotomy
• Point of Care Testing
• Clinical Chemistry
• Haematology
• Blood Transfusion
• Immunology
• Microbiology
• Cellular Pathology
• Genomics

Microbiology

You can contact us in a variety of ways:-

1. Email service

This is the preferred method of contact for general practice and is monitored throughout the day.

rde-tr.MicroConsultants@nhs.net

This is for

• Clinical advice
• Technical advice
• Laboratory results
• Adding on tests
• Adding Clinical details to stored samples

2. E Referrals

E referrals for hospital advice through the Doctors Taskboard.  Calls for advice will be accepted from Registrars, Fellows and Consultants

3. Website

http://www.exeterlaboratory.com/

This includes information on testing and some management algorithms.  If you think anything else should be added, please let us know

4. Telephone

The main laboratory number is 01392 402962

Please note the results line is open between 11am- 12pm and 3pm- 4pm, alternatively you can email your enquiry to rde-tr.microconsultants@nhs.net

As a Department, we are continually trying to improve our level of customer service and therefore we welcome your feedback.  If you have any queries about or comments on the automated telephone system, please email us on the address above

Please find below, our laboratory open hours, including the on-call service

Normal Weekday Service

9:00am to 5:00pm Monday to Friday

Outside these hours, an emergency out-of-hours on-call service operates via switchboard 01392 411611

Normal Weekend Service   

08:00am to 4:30pm on Saturday and 08:00am to 12pm on Sunday

Outside these hours, an emergency out-of-hours on-call service operates via switchboard 01392 411611

Clinical On-call Service

From 5pm contact the on-call Microbiologist via switchboard

01392 411611 

Emergency On-call Service

The duty Biomedical Scientist can be contacted via the RD&E switchboard for processing urgent specimens