EXCELLING IN SCIENCE AND SERVICE
You can contact us in a variety of ways:-
1. Email service
This is the preferred method of contact for general practice and is monitored throughout the day.
rde-tr.MicroConsultants@nhs.net
This is for
2. Inpatient Consultation to Microbiology
Inpatient consultation to microbiology for hospital advice through Epic. Calls for advice will be accepted from Registrars, Fellows and Consultants
3. Telephone
The main laboratory number is 01392 402962
Please note the results line is open between 11am- 12pm and 3pm- 4pm, alternatively you can email your enquiry to rde-tr.microconsultants@nhs.net
As a Department, we are continually trying to improve our level of customer service and therefore we welcome your feedback. If you have any queries about or comments on the automated telephone system, please email us on the address above
Please find below, our laboratory open hours, including the on-call service
Normal Weekday Service
9:00am to 5:00pm Monday to Friday
Outside these hours, an emergency out-of-hours on-call service operates via switchboard 01392 411611
Normal Weekend Service
08:00am to 4:30pm on Saturday and 08:00am to 12pm on Sunday
Clinical On-call Service
From 5pm contact the on-call Microbiologist via switchboard
01392 411611
Emergency On-call Service
The duty Biomedical Scientist can be contacted via the RD&E switchboard for processing urgent specimens
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